Hamilton’s “I.R.T.” (Interactive Remote Teller system) makes it possible to conduct face-to-face financial transactions from a remote location
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Hamilton’s IRT system allows a teller to serve customers from a remote location as close as just behind the wall, or up to several hundred feet away. Cash, coin and receipts are moved easily and effortlessly between your representative and your customer using industry acclaimed Hamilton Air pneumatic systems.
OTHER ADVANTAGES INCLUDE:
• PREMIUM CUSTOMER RELATIONS (CRM) as your representative maintains personal contact with your customer
• HIGH SECURITY & SAFETY Where security is an issue, IRT offers your people maximum protection in an inaccessible location
• ACCURATE COMMUNICATIONS State-of-the-art audio and video technology enable accurate communications
• REDUCED STAFF REQUIREMENTS One service representative can serve multiple selling stations
• CAPTIVE AUDIENCE MARKETING When not in use for communication between your sales person and customer, the video screen maybe programmed to cross sell financial services from loans to credit cards. It can even be programmed to display financial news from cable TV.
Hamilton’s I.R.T. is an interactive remote selling system that combines high technologies to deliver state-of-the-art customer service
IN A TYPICAL IRT INSTALLATION High-quality audio and video components provide private andaccurate communication between your customer and tellers while Hamilton Air pneumatictube systems move transactions back andforth between the two.