• Pricing
  • Get a Quote

Toll Free 1-866-867-0306

Warranty PDF Print E-mail




The Seller hereby warrants the product for its normal use and service for a period of twelve (12) months   from the date of shipment of such product.  The Seller's obligation under this warranty is limited to repairing, or at its option, replacing the part of the complete unit without cost to the Purchaser within a  reasonable time after the receipt of written notice as to such defect and which its examination shall  disclose to its satisfaction to have been defective.  This warranty extends only to the original Purchaser of new equipment and shall be void if the product is repaired or tampered with in any   manner by other than the Dealer's authorized service personnel.  It is agreed by and between the parties that the Seller is not an insurer; that the payment herein before named is based solely on the    value of the equipment and services provided herein; that, from the nature of the equipment and services to be rendered, it is impractical and extremely difficult to fix the actual damages, if any, which may proximately result from a failure on the part of either the Seller or its equipment to perform any of its intended functions.  Seller's liability hereunder shall be limited to and fixed at not more than $500 per product unit, or 10% of the product price, whichever is greater, and the Seller shall not be liable for any loss or damage sustained through burglary, theft, robbery, fire or  any other special, indirect or consequential damages.  Such liability as above set forth is fixed as liquidated damages and not as a penalty and this liability shall be complete and exclusive.


All Product returns are subject to a 25% Restocking Fee.

*** Note ***    Tubing cannot be returned; Custom orders cannot be returned


FireKing File Warranty

If a mechanical or operable part of the FireKing records container malfunctions or breaks down during normal use, FireKing, will at its option, repair or replace such part FREE for three (3) years from the date of purchase. Associated labor costs for the repair or replacement of these parts will be paid by FireKing (with authorization in advance). In addition, in the event that a FireKing file is damaged in a fire, at any time while in the possession of the original purchaser, FireKing will replace the cabinet free of charge, and ship it freight collect to the original owner.

Warranty service is available by contacting K.L. Security Enterprises, Inc., 2740 Wyndham Way, West Lafayette, IN 47906, or by contacting FireKing International Inc., 101 Security Parkway, New Albany, IN 47150. K.L. Security Enterprises, Inc. and FireKing reserves the right to have its representative inspect any product or part to honor any claim, and to receive a purchase receipt or other proof of original purchase before warranty service is performed.

This warranty is limited to the terms stated herein. All expressed and implied warranties including the warranties of merchantability and fitness for a particular purpose are excluded, except as stated above. K.L. Security Enterprises, Inc. and FireKing disclaims all liabilities for incidental or consequential damages resulting from the use of this product, or arising out of any breach of this warranty. Some states do not allow the exclusion or